Privacy Policy

Welcome to FlyEasy. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following information from users:

• Full name
• Contact number
• Email address
• Billing and payment details
• Passport and travel-related information
• Booking preferences and travel history
• IP address and device/browser information

2. How We Use Your Information

We use the collected information for:

• Processing flight, hotel, visa, and holiday bookings
• Providing customer support and travel assistance
• Sending booking confirmations, updates, and notifications
• Improving our website and user experience
• Preventing fraud and unauthorized activities
• Complying with legal and regulatory requirements

3. Sharing of Information

We may share your information with:

• Airlines, hotels, visa agencies, and travel partners
• Payment gateway providers and banking partners
• Government authorities when legally required
• Third-party service providers assisting in business operations

We do not sell or rent your personal information to third parties for marketing purposes.

4. Payment Security

All payments are processed through secure payment gateways. FlyEasy does not store sensitive banking or card information on its servers.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic and usage patterns

Users may disable cookies through browser settings; however, some website features may not function properly.

6. Data Protection

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites or services. FlyEasy is not responsible for the privacy practices or content of such external websites.

8. User Rights

Users may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of information where legally permissible

Such requests may be made by contacting our support team.

9. Retention of Information

We retain user information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Changes to Privacy Policy

FlyEasy reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the website after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Customer Support
+91 9859977700
+91 7240033400

Email Support
vishal@flyeasy.in
shivani@aviatesglobal.com