Cancellation Policy

Welcome to FlyEasy. We understand that travel plans may change unexpectedly. Please read our cancellation policy carefully before making any booking through our website.

1. Flight Ticket Cancellation

• Cancellation charges may vary depending on the airline, fare type, route, and time of cancellation.
• Some airline tickets may be non-refundable.
• Any refund provided will be subject to airline rules and applicable service charges.
• Convenience fees and processing charges are non-refundable.

2. Hotel Booking Cancellation

• Hotel cancellation policies vary from property to property.
• Certain hotels may allow free cancellation before a specified period, while others may charge full or partial retention fees.
• Refund timelines depend on the hotel and payment gateway processing.

3. Holiday Packages & Other Services

• Cancellation charges for holiday packages, visa services, transport, or other travel-related services will depend on the service provider’s terms and conditions.
• Any non-refundable components such as visa fees, permits, or booking charges will not be refunded.

4. Refund Process

• Approved refunds will be processed to the original payment method.
• Refunds may take 7–15 working days depending on the bank, airline, hotel, or payment gateway.
• FlyEasy will not be responsible for delays caused by third-party service providers or banks.

5. Modification Requests

• Date changes, name corrections, or itinerary modifications are subject to availability and additional charges imposed by airlines, hotels, or vendors.

6. Force Majeure

FlyEasy shall not be held liable for cancellations, delays, or service interruptions caused by natural disasters, weather conditions, government restrictions, pandemics, strikes, technical failures, or any unforeseen circumstances beyond our control.

7. Contact Us

For any cancellation, refund, or support-related queries, please contact our customer support team:

Customer Support
+91 9859977700
+91 7240033400

Email Support
vishal@flyeasy.in
shivani@aviatesglobal.com